Refund Policy – AstroFlames
 

At AstroFlames, we strive to provide meaningful and high-quality astrological insights. Due to the personalized nature of our services, please read our refund policy carefully before placing an order.

1. Digital Products & Reports

All astrology reports, PDFs, and digital content are customized and delivered electronically.

Refunds are not applicable once a report has been generated and delivered to your email or account.

2. Consultation Services

If you book a live consultation, you may cancel or reschedule up to 24 hours in advance.

Cancellations made within 24 hours of the scheduled time are non-refundable.

3. Duplicate Payments

In case of duplicate or accidental payments, please contact us within 7 days. After verification, a full refund of the extra amount will be processed.

4. Service Issues

If you do not receive your report within the promised delivery time, please contact us at astroflames3@gmail.com

If it is confirmed that the report was not delivered due to a system error, we will either re-deliver or offer a full refund.

5. Change of Mind

We do not offer refunds for services or products if you simply change your mind after purchase.

6. How to Request a Refund

Email us at astroflames3@gmail.com with your order ID and reason for the request.

All refund requests will be processed within 5–7 business days, subject to verification.